Privacy Policy

Last updated: July 29, 2024

Zapdroid, LLC ("us", "we", or "our") operates the Zapdroid AI Chatbot for Business (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

We are committed to protecting your privacy and using your personal information responsibly. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, phone number, and usage data ("Personal Information").

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests, and improving our Service.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

User Rights and Control

1. Objective: This policy elucidates the mechanisms for data archiving and erasure, assuring compliance with our established data retention policy and pertinent legislative mandates.

2. Applicability: This policy is applicable to all user data that is held or managed by Zapdroid and Zapdroid, LLC

3. Archiving: User data under the custody of Zapdroid, contingent on its category and significance, may be subject to archival after a defined period. Archival involves transitioning the data to a secure, cost-efficient environment where it remains retrievable for future necessities, whilst not being actively utilized in regular operations.

4. Access to Archived Data: Access to archived data is strictly limited to authorized personnel, thereby maintaining data integrity throughout its lifecycle.

5. Data Erasure: Users reserve the right to request erasure of their personal data at their discretion. Unless prohibited by law, all data pertinent to the user will be securely expunged from our systems within a span of 30 days from receiving a verified request. Requests can be directed to hi@zapdroid.com.

6. Automated Data Erasure: In line with our data retention policy, data that exceeds the prescribed retention period of two years will be automatically eradicated from our systems, unless otherwise stipulated by specific regulations.

7. Secure Erasure: Data eradication ensures comprehensive and irreversible data deletion, rendering it irrecoverable and impossible to reconstruct.

8. Exception Management: In exceptional circumstances, due to legal stipulations or operational imperatives, we may be necessitated to retain or reinstate data beyond the standard retention limit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at hi@zapdroid.io